REVIEWS

I had a great experience with the service department! Gagik was friendly, professional, and made the entire process easy from start to finish.

I appreciate the friendly and knowledgeable service technicians who always take great care of me and my vehicle! I loved receiving the step-by-step video of the work that was done. That was very helpful. I also ended up leasing a new Cadillac while I waited for my vehicle. It was a banner day!

Great place

Made an appointment for service because my car was having an issue. When got there, they told me they had no time to look at my car and I would have to come back following week. So, made another appointment for the following week. When got to that appointment, they told me they had no time to look at it again, and I would have to leave my car there for a few days. THAT is not the way a SERVICE department should be. An appointment should be time reserved – the time when you bring the car, someone looks at it and advises what is wrong. The appointment should not merely be a way to “get in line.”. After leaving the car, we had to call THREE times to find out the status after 30 hours, but was only able to leave a message. Finally, after 48 hours, service called to let us know the car needed a five minute fix.

Good service

I had to convince the service rep that the failed tire pressure monitor was the subject of a service bulletin and was covered under the new car warranty.

Love it, great every time!

This was for a recall and the woman who scheduled the service appt actually called parts to make sure they would have the part-they had to orders, so I scheduled out a couple of weeks. Then when took my car in, the Svc Mgr checked in Parts Dept before I left the car to confirm. While this all seems like common sense, I can say that it is not done each time as I've had other appts for this same recall, only to find that the part wasn't there...

No issues. Everything was A-OK.

Easy to make a reservation, on-time appointment, reasonable time waiting, reasonable price and complementarily they wash your car.