
Frequently Asked Service Questions
Have Your Service Questions Answered
We understand that keeping up with regular maintenance isn't always clear. Our service team is here to provide exceptional auto service and helpful information to help you keep your vehicle running smoothly. With our team's expertise, we can answer your frequently asked questions and maximize your vehicle's longevity and value.
When Do I Change My Oil?
The rule of thumb is to change your car's oil every 5,000 to 7,500 miles or every six months, whichever comes first. When it's best to change your oil can depend on your driving habits, conditions, and vehicle. We recommend you start by consulting your owner's manual and working with our service technicians to determine the best interval for your oil changes.
One way to check if it's time for an oil change is by examining your dipstick. Make sure your engine is cool before removing the dipstick, and check the color and consistency of the oil with a clean cloth. You want to see golden-brown, translucent oil, and if you see the oil is dark brown, clumpy, or milky, it's time for an oil change.
Some other red signs that indicate you may need an oil change include a rough engine idle, reduced efficiency, and odd odors.
How Can I Check if My Car Battery is Good?
Unless you have a multimeter or battery testing equipment, the best way to tell if your car battery is good is by having our technicians test the battery and for you to watch out for signs of issues. Our certified technicians can not only check the voltage in your car battery but clean and check connections and cables.
Some signs that your battery is going bad include:
- Battery light on dashboard is illuminated
- Engine cranks slowly when starting
- Dim lights
- Clicking when you turn the engine
- Vehicle needs frequent jump starts
If your battery cannot be repaired, we offer high-quality battery replacements that will match your vehicle perfectly.
Does My Car Need Brake Service?
Your vehicle may need brake service if the braking performance is off, or it's been more than six months since your last brake inspection. Most vehicles need new brake pads every 10,000 to 20,000 miles, but you may need replacements more often if you drive in heavy traffic or frequently come to abrupt stops.
Some of the signs that indicate you need brake service include:
- Spongy braking
- Long travel distance for the brake pedal
- Screeching or scraping when braking
- Decreased stopping power or longer stopping distances
Why Choose Us?
Many drivers prefer our Cadillac-authorized service center for more affordability, convenience, and assurance. Your average repair shop likely doesn't have the equipment or training to provide exceptional service for your vehicle. At our service center, our certified technicians know the intricacies and best practices for each Cadillac model to ensure a high degree of assurance.
We help keep costs and wait times to a minimum with our competitive pricing and expertise. You can keep your routine maintenance costs low by taking advantage of service specials. We regularly update our service specials to keep them relevant and fresh throughout the seasons.
Contact Our Service Team
If you have more questions, our service center is available to help you get the answers you need. You can call or schedule a service appointment online to begin the process and get the service your vehicle needs today.
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Suburban Cadillac of Ann Arbor
3515 Jackson Rd
Ann Arbor, MI 48103
- Sales: (734) 659-0670